EagleCast TV terms of service
The agreement between you and EagleCast TV: what we provide, what we ask of you, and how either side ends it.
These terms govern your use of eaglecasttv4k.com and the EagleCast TV subscription service. By submitting an order or trial request, or by using a line we provide, you agree to them.
1. The service
EagleCast TV supplies access to a streaming line delivering live channels and on-demand content to a compatible application on your own device. We provide the line and the support to set it up; we do not supply hardware, an internet connection, or any third-party application.
2. Eligibility
You must be at least 18 years old, or the age of majority where you live, to purchase a subscription. Adult content categories are disabled by default and enabled only on the explicit request of the account holder.
3. Orders, trials and activation
- Submitting a form on this website is a request, not a completed purchase. No payment is taken on the site and no card details are entered here.
- We reply by email with activation and payment details. A subscription begins when we confirm the line is active.
- Free trials run for approximately 24 hours, are limited to one per household, and exist so you can evaluate the service. They carry no obligation on either side.
- You are responsible for the accuracy of what you submit. An incorrect MAC address, device key or email address will delay or prevent activation.
4. Connections and fair use
Your plan defines how many streams may play simultaneously. You may install your application on as many of your own devices as you wish, but the number of concurrent streams must not exceed the connections you purchased. Sharing, reselling or redistributing your credentials outside your household is not permitted and may result in suspension without refund.
5. Acceptable use
You agree not to:
- Resell, sublicense or commercially redistribute the service or your credentials.
- Record, rebroadcast, publicly perform or otherwise redistribute content received through the service.
- Attempt to circumvent, reverse-engineer or interfere with the service or its security.
- Use the service for any unlawful purpose, or in a way that breaches the law where you are located.
You are responsible for ensuring your use of the service complies with the laws and broadcasting regulations that apply to you.
6. Payment and refunds
- Prices are published on the pricing page in US dollars and are payable in advance for the term chosen.
- Because a free trial is offered before purchase, subscriptions are generally non-refundable once a line has been activated.
- Where we are unable to deliver a working service and cannot resolve the fault within a reasonable period, we will offer a pro-rata refund or an equivalent extension at your choice.
- Nothing here removes any statutory rights you have as a consumer.
7. Availability and support
We work to keep the service continuously available but we do not guarantee uninterrupted or error-free delivery. Streaming quality depends on factors outside our control, including your internet connection, your local network, your device and your application. Support is available 24 hours a day by email, WhatsApp and live chat.
8. Suspension and termination
We may suspend or terminate a line that breaches these terms, that is used fraudulently, or that is the subject of a chargeback. You may stop using the service at any time; subscriptions simply expire at the end of their term and nothing renews automatically.
9. Intellectual property and rights complaints
All trademarks and content remain the property of their respective owners. EagleCast TV provides access only to content it is authorised to carry and acts on valid rights complaints — see our DMCA policy for how to submit one.
10. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or relating to the service is limited to the amount you paid for your current subscription term. We are not liable for indirect or consequential loss, including lost profits or loss of data. Nothing in these terms excludes liability that cannot lawfully be excluded.
11. Privacy
Our privacy policy explains what personal and technical information we collect and why. It forms part of these terms.
12. Changes to these terms
We may update these terms from time to time. The version published on this page applies to your use of the service, and we will notify active subscribers by email of any material change.
13. Contact
Questions about these terms go to contact.provideriptv@gmail.com or the contact page.